Often asked
Orders
Do the products have a right of return?
Yes, all products have a 14-day right of return. You can get more detailed information about returns from the return conditions .
How long does it take for delivery?
Product delivery times vary by seller. You can get the best information about the delivery time of the product by asking the seller directly.
How can I track the delivery of my order?
When the order is delivered to the post office, you will be notified by email. The e-mail contains a link through which you can track the movement of the package.
Do you deliver anywhere in Finland?
Deliveries go all over Finland, including Åland.
Installation work is available in limited areas. Always refer to the product for installation-specific information.
How much does delivery cost?
The price of delivery varies according to the weight of the order. You can see the exact price for delivery at checkout before ordering.
Partnership
How can I become an eLaturi partner?
Becoming a partner is easy. More information can be found here .
What does partnership mean?
As a partner, you can add your own products to eLatur's online store.
You can get more information about the partnership here .
You can also ask about the partnership directly from us at info@elaturi.fi
What are the benefits of partnership?
By becoming an eLatur partner, you get a completely new sales platform for your products and services.
eLaturi takes care of everything related to sales:
- sales platform
- payment services
- delivery fees
All you have to do is post the products you sell.
Who can become a partner?
All operators specializing in charging electric cars, such as suppliers, product manufacturers and installers, can become partners.
Become a partner here .
What does the partnership cost?
It costs nothing to become a partner. You only pay when you sell something. eLaturi charges a small commission for the sales you make. There are no other expenses from the partnership.
About paying
What payment methods are available?
We use Paytrail's payment services. They use e.g. card payments, online bank payments and paying with a Walley invoice/instalment.
Read more about payment methods here .
Is it possible to pay for the products by invoice?
You can pay by invoice using our Walley payment method. Read more about available payment methods here .
About the products
Where can I get more detailed information about the product?
You can get the best information about the product from the seller of the product. Contact the seller of the product from the product page or the seller's profile. More information
How can the product be installed?
If the product requires installation, installation can be purchased as a separate service. Sometimes installation is also included in the product.
Read more about installations here
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